Quotes

Inspiratie. Motivatie. Quotes.

Happy.

When I was 5 years old, my mother always told me that happiness was the key to life.  When I went to school, they asked me what I wanted to be when I grew up.  I wrote down ‘happy’.  They told me I didn’t understand the assignment, and I told them they didn’t understand life. …

Happy. Lees verder »

De Eisenhower methode

De Eisenhower methode is een methodiek afkomstig van een quote van Dwight D. Eisenhower: “I have two kinds of problems, the urgent and the important. The urgant are not important, and the important are never urgent.” Door het gebruik van de Eisenhower matrix kan je specifieke taken evalueren en desgewenst voorzien van de passende actie. …

De Eisenhower methode Lees verder »

How you make them feel …

I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. Maya Angelou

Een lans breken voor “project management”

Organizations will not be able to compete globally without putting in place project management processes and continuing to develop their project managers to become leaders within the organisation. Gina Westcott, Director of Management Development Programs, Boston University.

Interpretatie

Room for interpretation = room for error Iedereen kent deze ongetwijfeld. In communicatie is het cruciaal om duidelijk, helder, transparant te zijn. Is er een manier om de boodschap op een andere manier te interpreteren? Dan neem je een risico op fouten.

Woelige zee

A smooth sea never made a skilled sailor.

The Voice of the Customer (VOC)

The Voice of the Customer (VOC) is your customer’s needs and their perceptions of your product or service. Customers decide if a product, service or process is effective. Process design should focus heavily on VOC and customer requirements. (from: Lean Six Sigma course material at goLeanSixSigma.com)