HumanOps – de volgende evolutie in Ops?

Interessant artikel / interview van Jon Cowie rond HumanOps, specifiek voor leidinggevenden in een Ops omgeving (devOps, sysadmin, Ops, …). Focus op management en valkuilen bij het werken met mensen in je team. Raakt een aantal probleempunten aan die ik in het verleden steeds zag terugkomen, en telkens voor verhitte discussies zorgden, zowel met de experts in kwestie, als de ondersteunende departementen zoals HR.

If you’re a manager and you are replying to email in the evening, you are setting the expectation to your team – whether you like it or not – that this is normal and expected behaviour.

http://www.computerweekly.com/news/450403359/HumanOps-Etsy-web-ops-boss-explains-how-inflated-workplace-expectations-contribute-to-staff-burnout

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